What is MyMSTC?
MyMSTC is a Web site that provides you access to most of the information, tools and applications you need to participate as a member of the college community. MyMSTC is customized and personalized for you based on your roles at the institution. MyMSTC is a web-based tool that serves as an entry point or gateway to a wide variety of content and services.

Students will be able to do the following and more….
• View Demographic Information
• Search Course Catalog
• View Transcripts
• View Current Charges Due
• Apply Online
• Register Online!
• View Financial Aid History
• View Grades / Schedules
back to top

Faculty will be able to do the following and more…
• View Instructor Class Schedule
• View Class Roster
• Record Final Grades (thru PS for faculty who do not use Gradebook)
• Access Gradebook
• Find a Class – Search & View
• View Advisee Information
• New/Drop-In Advisees
• Search Course Catalog
• View Certification Status Renewal Info
back to top

Staff will be able to do the following and more… (July, 2005)
• View Benefits Summary
• View Demographics Info.
• Paycheck Inquiry
• Direct Deposit Data Inquiry
• View Certification Status Renewal Info.
• View Leave Balances
back to top

Why did the college build MyMSTC?
MyMSTC enhances our ability to better serve our college community. MyMSTC provides powerful benefits to the college and those who teach, research, learn and work here. MyMSTC will contribute to enhanced service, improved communication and increased efficiency. It will allow the college to make better use of knowledge and information resources.
back to top

Who can access MyMSTC?
Students, faculty, and staff who know their User ID and Password can use MyMSTC.
back to top

What is MyMSTC User ID and Password?
Your “MyMSTC” User ID and password provide access to centrally supported services.
Your User ID and Password are derived from the following:

User ID = Eight digit EMPID or Student ID
Password = 1st two letters of your first name + 1st two letters of your last name + last four digits of your social security #.
(i.e. - John Smith , Social Security # 355-09-5590 / Password = JOSM5590)
back to top

How do I obtain / change MyMSTC User ID and password?
Contact the 24/7 Help Desk @:
On the Wisconsin Rapids Campus: Dial Ext. 5555
Off Campus: Dial toll-free 877.4MY.MSTC (877.469.6782)
Online: Submit a ticket, live chat, downloads & more
back to top

How do I create an alternate User ID?
Personalize your user ID using the link in the Create Alternate User ID pagelet found on the home tab in MyMSTC.

The ID you create will not replace your numeric User ID. It will only serve as an alternate User ID for signing into MyMSTC.

Following are the parameters for creating your own unique User ID

• Any alpha/numeric combination up to 15 characters
• No spaces allowed
• No special characters allowed
• A user can not use the same ID as someone else.

Note: You will need to use your numeric User ID when contacting the Help Desk with questions
back to top

What is the url / web address for MyMSTC?
The url is: http://www.mstc.edu/mymstc
A link to MyMSTC is located on the home page of the college Web Site.
back to top

What do I need in order to access MyMSTC?
You will need to know your MyMSTC User ID and password. You will also need internet access and a recent version of a web browser (i.e., Netscape or Internet Explorer) installed on your computer.

Can I access MyMSTC from off campus?
Yes, as long as you have access to the internet, know your User ID and Password and use a current web browser.
back to top

When is access "turned off?"
MyMSTC accounts may be “turned off” at the discretion of the college without notice and in accordance with college policies and procedures. Misuse of MyMSTC or violation of college policies related to computer use may lead to termination of offender’s computer privileges.
back to top

How do I start using MyMSTC?
To use MyMSTC, go to http://www.mstc.edu/mymstc
Enter your MyMSTC User ID in the User ID field.
Enter your MyMSTC Password in the Password field.
Click the "Sign In" Button.
back to top

What if I'm having trouble signing in?
Contact the 24/7 Help Desk @:
On the Wisconsin Rapids Campus: Dial Ext. 5555
Off Campus: Dial toll-free 877.4MY.MSTC (877.469.6782)
Online: Submit a ticket, live chat, downloads & more
back to top

Does MyMSTC have a session timeout?
As a security precaution, MyMSTC and the applications that are accessed through MyMSTC all have "session timeouts." The default timeout is 20 minutes and is set at the system level.

If you are timed out of any application or MyMSTC, you simply need to log back in. To avoid a timeout, a user must periodically press the enter key or move from page to page within an application or on the web. Searching for, entering, or deleting data on a field on a page without pressing the enter key is not considered activity with regard to session timeouts.
back to top

Why does MyMSTC sometimes send me a message that it will log me out, even when I am still using it?
MyMSTC will automatically log off an inactive user after 20 minutes.
back to top

What is a pagelet?
A pagelet is a targeted set of subject-specific, web-based content presented in a small window in My WITC. In some cases, users can control what pagelets appear on specific pages.

Each pagelet has icons on the right side of the title bar. These can be used to delete, minimize, refresh, and in some cases, customize a pagelet. If you delete a pagelet from the tab, you may select personalize content to add or remove pagelets and personalize layout to re-arrange your tab.
back to top

How do I personalize MyMSTC experience?
My MSTC allows for some personalization. Not sure where to begin? Click here for a quick portal personalization exercise.
back to top


How do I add links to My Links?
My Links is in place to provide easy access to the content you need most within MyMSTC. Use the My Links drop-down menu on the top right of your screen to add bookmarks to your most frequently visited content. My Links are defined and accessible according to your User ID.
External URLs can also be added to My Links using the following steps:

1. Select "Edit My Links" and click on "Add Link"
2. "Link Type" = URL Address
3. Name your link - i.e. Google Search
4. Click "Open in New Window" if you'd like the link to launch a new window
5. Copy and paste the URL address into the URL address field
6. Click OK

NOTE: Creating folders within My Links can help you organize them.
back to top


What is Single Sign-On?
Single Sign-On allows you to use the Portal to login to other web-based applications with one user name and password.
back to top

Do I need to enter my UserID and password with every visit?
There's not much we can do to eliminate the need for a UserID and password upon each visit. Providing a secure environment is our first priority, therefore, if we try to store your login information on your machine via cookies, we run into problems with security, firewalls etc., and that may cause issues for our college community.
back to top

What do I do if I get a "security certificate" message?
Just click on "yes" to continue.
back to top

What do I do if I get a “security information” message?
”This page contains both secure and non-secure items. Do you want to display the non-secure items?” Just click on “yes” to continue.
back to top

Why do I see different content than other users?
Content is role-based. This means that students, staff, faculty etc. will see different content based on their “role” within the college community. The idea is to present the information most useful to users at the outset.

It is possible that some users may have more than one "role". For example, if a staff member has taken classes, they most likely will see content for both staff and student. Likewise, a student employed through work study, may see content for both student and staff. Remember, users have the option to close or minimize some of the pagelets if so desired.
back to top

Can I use my browser’s “BACK” button to navigate within MyMSTC?
Using your browser’s “BACK” button may result in navigational errors. Always use MyMSTC navigational links to navigate within MyMSTC!
back to top

How can I make suggestions for improvement and what happens to those suggestions?
We welcome your comments, especially as MyMSTC continues to provide more services. These suggestions may be presented via our Online Survey.
back to top

How does my email work through MyMSTC?
At this time you can access your email via MyMSTC by clicking on the Email icon if you are enrolled for the current semester.
back to top


How do I learn more about MyMSTC?
Most of the features in MyMSTC are straightforward. However, if you want to learn more about specific features, please contact the help desk at:
On the Wisconsin Rapids Campus: Dial Ext. 5555
Off Campus: Dial toll-free 877.4MY.MSTC (877.469.6782)
Online: Submit a ticket, live chat, downloads & more
back to top

Who do I contact for other questions?
If you have any other questions regarding MyMSTC, please contact the help desk at:
On the Wisconsin Rapids Campus: Dial Ext. 5555
Off Campus: Dial toll-free 877.4MY.MSTC (877.469.6782)
Online: Submit a ticket, live chat, downloads & more
back to top

August, 2007